After missing the delivery of my replacement wireless card on Friday, I was quite eager to recieve the package today. That would have been great. Well the DHL/airborne man came and delivered a package from Dell. I figured this whole incident was behind me and I wouldn’t have had to sped time on the phone with them. So I open the package, and much to my chagrin, there was no card in the box. All of the weight of the package was the multilingual setup guide and the CD. The package did not have a card in it, The sealed package with the CD and manual, was not in fact sealed there was a slit in the package where something could have been removed. So after another hour and a half on the phone with Tech support trying to get it resolved, by which time the department which would ship out the card was closed. They claim they will call tomorrow to get it confirmed, I don’t understnad what they need to know, they have all of my information. Well they have a whole hell of a lot of information on their records for me wrong. They finally have the right phone number, but for some reason are using an old address I never has this order shipped to, so I don’t know how they even got it. Oh well I will demand some quicker service this time. Until later …..